Kerry-Anne Gilowey

Kerry-Anne has been working as a content strategist since 2009, first as the owner of a small content development agency, and more recently as an independent consultant. Her clients to date have spanned a number of industries, including financial services, publishing, local government, healthcare, and online retail.

Kerry-Anne has spoken and led workshops at UX and content strategy conferences and events around the world, including SXSW, Content Strategy Forum, IA Summit, Confab, MIMA Summit, Midwest UX, and the New York and Sydney content strategy meetups. She has covered topics like discovery tools and techniques, CMS selection, cross-disciplinary collaboration, customer interviews, designing content to support the user experience, and people skills for digital workers.

In October 2012 she hosted the international Content Strategy Forum conference in Cape Town.

Kerry-Anne is drawn to work that allows her to facilitate content-related efforts and help teams develop their own tactics and processes, rather than imposing these from the outside. Although she still loves a good content audit or style guide, the areas that most fascinate her are the intangible parts of the work – the politics, the business constraints, the workflow, the people.

When she’s not thinking about content strategy, you might find her listening to Pearl Jam, watching true crime documentaries, eating embarrassing quantities of cheese, or planning her next American road trip.