Creating a new standard: Multi-disciplinary skills integration in end-to-end experience design

At Immersion we believe that XD is shifting from a siloed practice baseline to a more integrated and connected multi-disciplinary model. As new methodologies continue to emerge, we’re exploring this convergence of multi-disciplinary practices into the modern world of experience design and the impact it is likely to have on roles, skills development, and cross-skilling in the future.

Designing for and with ADHD: struggles, superpowers, and the senses

For the most part the world we live in literally has not been designed for people (especially women) with ADHD or other neurodivergent conditions. It can be a struggle to conform with the standards and expectations of the workplace (sometimes worse in a remote context), but ADHD symptoms can also be a hidden creative superpower—it’s no wonder such a high proportion of designers have it. This talk will look at the ADHD advantage in UX & design, a few coping tips, and a few amazing things being done by designers using multi-sensory design to improve the physical and digital experiences of those whose brains process things a bit differently.

Psychology in UX Research: Remote interviews developed listening skills

Before Covid, we used to do usability interviews in person and watched for cues in body language etc. Now that remote interviews are the “new normal” listening has become even more important. Tone of voice, subtle cues in tone and even in silence. We became blind and adapted to listen better in our studies.

Remote impact – How to adapt to remote world and influence people

Research, Communication, and productivity – 3 cases sharing and tips to handle the situation

Is UX a silver bullet for crypto adoption?

We’ll explore this trick question in the context tech evolutions and revolutions especially focusing on crypto and it’s future.

Keynote: How to make your organisation more user centric

If we could make the organisations we work for more user centric it would allow us to do the work we really want to, and have a bigger impact on people’s lives. But organisations resist change. In this talk, we’ll look at some common scenarios, and share what has (and hasn’t) worked to open up stakeholders to change

The Need for Emotional Intelligence in UX

For years, the field of UX focused on methods, methodologies, techniques, artifacts, and deliverables. Today, however, we have learned that UX is no longer just about the work. The ability to interact, relate, and exchange with team members, stakeholders, clients, and leadership has proven to be, in some cases, even more important than the work. For these reasons, the importance of soft skills has become increasingly critical. This talk will provide an overview of the key factor — emotional intelligence (EQ) — including such factors as the following:
The challenges and issues it can help you overcome,
How it can impact your project
How it optimizes relationships with stakeholders and teammates
The benefits it offers for personal and professional growth
Key EQ red flags that serve as identifiers for growth in self or one’s teams

Thirteen steps towards successful digital solutions

Digital solutions offer great promise to positively impact our health and wellness outcomes. Whether someone wants to drink more water or to manage a chronic condition, there are plenty of app options to choose from … But do they actually work? In this talk, we ask “Does this app have what it takes to lead to meaningful behaviour change?”. Then we go ahead and learn to answer this question.

Toward a deeper definition of digital delight

From March 2020 the landscape of teaching and learning in SA changed irrevocably when millions of teachers and lecturers moved their practice online. As teaching and digital spaces melded into one, it quickly became apparent that nobody was having much fun. This talk seeks to explore what ‘delight’ means in digital products and critically interrogates how we can meaningfully expand this concept.

User Experience in a redefined reality/world

We have been accustomed to a particular way of doing things. Our behaviors have been molded to follow a certain path to getting things done. However very abruptly we were prompted to re-evaluate and adopt a different way of getting tasks done. The impact of such a move is something we have to delve into and analyze, in particular looking at the psychological, behavioral implications on both a micro and a macro scale. One might asked how has this affected the existing structures of communication? Do we need to go back to the drawing board and re-define UX or should we accommodate the current situation as a temporary predicament that requires a temporary solutions? Inevitably we have to emerge with effective solutions that are relevant.