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Curating and the art of the physical user journey

13:45 - 14:20
Chantal Louw / Business Development and User Design    

Could one learn from and apply the rules used in curating gallery and retail space for a sticky user journey to create happy UX? Inspiration for great UX can come from the physical user journeys in galleries and retail stores!

Chantal Louw speaks about the rules she used to create sticky spaces. Within the walls of a gallery and a retail store, a few rules govern the layout of work to ensure that a narrative is followed, an emotion created and a perspective managed. For fifteen years, my focus has been in creating spaces that are sticky. There are 10 Rules I follow when curating galleries and retail, and that I have started to apply within the UX context. As the tech world becomes AR and VR focused, we can look to those who create and curate physical space to learn about how people inhabit space

 


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