Aalia Coovadia

I am on a journey of developing the mindset of a Service Designer with an academic and professional background in Interaction Design, User Experience Design and User Research.

Presently a UX Designer at Discovery Ltd and the Strategist for Ladies that UX, Cape Town. I have worked in a number of different organisations in the space of health and fintech.

I have my Bachelor’s degree in Interaction Design and a Master’s in User Experience – where I focused my dissertation on Service Design for Dental Healthcare: To improve the frequency of dental check-ups, this study focused on improving the patient experience with deliberate environmental design, to put patients in a more receptive state for treatment.

My interest in Healthtech stems from my parents who are both government healthcare providers. I’ve grown up seeing the need for improved experiences amongst patients as well as healthcare workers. I think there is a massive opportunity for UX in the South African healthcare system but monetarisation cannot be at the forefront.

I think the most valuable skill in UX for healthcare is empathy. This perspective comes from my interest in behavioral science and techniques of influence with my a strong social conscience of the ethical responsibilities of UX specialists.

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Alfi Oloo

  

Megan Venter

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DVT

  

Michael Marais

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Monique du Plessis

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Steyn Viljoen

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Luno

  

Schalk Venter

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Carl Sidler

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Wunderman Thompson

  

Alexander Oloo

Head of Design
Absa

  

Danielle Goosen

Design Lead
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Gideon Carstens

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Sean Dunn

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Wynand McCabe

Head of Experience Design
Lucky Beard

  

Sasja McKay


BBD

  

Natalia Carvalho

Founder and Digital Director
Estrela Digital Studio

  

Edna Chelule

Managing Director and Co-Founder
HumanInsights.Africa

  

Nomonde Shezi

Managing Director & Co-Founder
HumanInsights.Africa