Kayembe Gilles Ilunga

Starting off at SAB, Kayembe’s career spans across FMCG, Financial Services, Consulting, and 31 African countries where he led a product and business development team that created micro insurance capabilities in partnership with mobile network operators, retailers, and insurance companies. As the former Director in the Cloud & Digital capability at PwC, Head of Mobile Customer Solutions for Emerging Markets, Head of Digital Operations and Executive Head of Digital & Data Analytics for the SADC region at Old Mutual, and he has great insights into how digital, data analytics and digital marketing is shaping across the continent.

Kayembe has recently given a TEDx talk on leveraging experience design principles when creating a customer, employee, and leadership proposition, and was the Head of Digital and one of the directors of PocketFin, a financial literacy proposition which is now the sole provider of financial education to CNBC Africa.

On top of being a being the current Director of Business Consulting at Technicap Partners, Kayembe holds a qualification in Agile Leadership from the Namibia University of Science & Technology (NUST), an Honours from WITS Business School, and has just completed his Masters in Digital Business from WITS Business School. He and his team have been exploring the breakthroughs and wonders of AI to create memorable experiences for their customers and the firm.