A more remote world – 2020 has left more of the world open to and in many cases forced to adopt remote ways of thinking, exploring and engaging. UX is something which has entwined itself in the understanding of many and in this new remote world, more challenges & lessons have arisen. We want to explore some of these talks, ideas, themes and case studies – share more and understand more in order to constantly improve. Although the question remains, “How have you contributed to improving your product / service (wrt usability, accessibility, user-centricity, etc )?” but now an additional factor to think of, how has the new remote world also impacted you & your product / service?